Tagged With: Work

On Hostile Takeovers

Prof. M: “…the technical term is they get screwed on the backend.  That’s on, not in, Mr. <smartarse student>.” <class erupts in laughter> Later: Prof. M: “What happens when shareholder value is locked up in an incestuous relationship between incompetent management and an incompetent board?” Smartarse student: “Dell.”

Categories: Blog | Tags: , , | 1 Comment


ver·i·fy verb (used with object), -fied, -fy·ing. … 2. to ascertain the truth or correctness of, as by examination, research, or comparison The policy says “verify warranty status, then send parts.” The other policy says “warranty ended about four years ago.”  Ergo, I didn’t send parts.  Customer gets all butthurt.  Manglement asks “why didn’t you … Continue reading »

Categories: Blog | Tags: , | Leave a comment

From the You-Must-Be-Joking Files

Customer’s complaint: “I thought the part would be covered under warranty, but it wasn’t.” Case Notes: “Customer called needing <part>.  Said that she can’t find the part, that her co-worker threw it away a couple of months ago, and that she needs a replacement.” Yes, dear, because it’s normal for warranty to cover replacement of … Continue reading »

Categories: Blog | Tags: , | Leave a comment