Monthly Archives: January 2012

From the You-Must-Be-Joking Files

Customer’s complaint: “I thought the part would be covered under warranty, but it wasn’t.” Case Notes: “Customer called needing <part>.  Said that she can’t find the part, that her co-worker threw it away a couple of months ago, and that she needs a replacement.” Yes, dear, because it’s normal for warranty to cover replacement of … Continue reading »

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…and we’re back!

After a year of exile imposed by domain squatters,* we’re back on the air. I’m playing with some new software, so there will be some changes here and there. I’m looking forward to it. * Dear Oversee Domain Management: you suck. You are a festering boil on the arse of the internet. Even your tapeworms … Continue reading »

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